Go beyond help desk software and call scripts to get to know the 13 skills that are needed to deliver great customer service. From active listening to improvisation to resilience, here's what you need to...

Almost 98 per cent of website traffic is not getting converted into revenue currently in spite of online advertising budgets being spent for the same. To tackle the problem head-on, Dusseldorf-based p... ......

In this episode of Shopify Masters, Brittany Hopkins, the founder of Anice Jewellery shares her journey of turning her hobby for making jewelry into a viable business. Brittany takes us through the steps she took...

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London-based AI-powered quality engineering company, Qualitest has acquired ZenQ, an India-based software testing company. The deal extends Qualitest’s strong geographical footprint in India with ZenQ... ......

In this episode of Shopify Masters, Kyle LeFond of American Provenance shares how he turned home remedies into a 7-figure personal care brand. Kyle shares all the lessons he’s learned from personally passing out samples...

Right meow, there are ruffly 200 million cats and dogs in European households, and in 2021 the pet population blossomed to a figure that's now twice as large as the EU population of children under...

True Rivalry competes in a highly competitive market using advertising methods that don't cost a thing.   Sports apparel is a one of the fastest growing verticals in ecommerce. Sports themed t-shirts, hats, and hoodies are popping up...

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The biggest challenge to starting a business is figuring out the market. Who is your product for? Why would they like it? What can you do to reach them? Get all your questions answered in...

Online payments allow business owners to accept payments on digital platforms. Learn how online payment processing can meet your business goals.More ......

Svaha USA is an STEAM-themed clothing and accessories brand whose online store is changing the face of women’s and children’s apparel. Svaha celebrates women in all fields of endeavor and confronts gender stereotypes with bright,...

It might seem like just another link in the navigation menu, but a store’s 'Contact Us' page is often one of the most under-optimized locations on the entire site.More ......

Search engine optimization, when implemented properly, can help your store rank higher in search engine results and deliver a steady stream of traffic and sales, day after day, week after week, month after month. This...

In this episode of Shopify Masters, Michael Mader shares how he and his team were able to build a profitable business model with impact, win pitching competitions, and score dream partnerships with professional athletes.More ......

Learn how to measure a box correctly to make sure you secure the best rates, ship your products safely and save on shipping costs.More ......

Finding out the cheapest way to ship a package can be a test for new businesses, so we have put together a short guide to help you get the best rates.More ......

The idea for Unbound Merino came during a backpacking trip and a need for versatile clothing designed with travel in mind. CEO and co-founder Dan Demsky shares how he’s built strong partnerships with his suppliers...

Queer Lit in Manchester, UK started amid the pandemic but was still able to carry on the tradition of being a community hub.More ......

When most people think of how to run a successful business, shipping isn’t often one of the first things that come to mind. But while it’s a background process, it’s a critical part of keeping...

You can have the most incredible ecommerce store in the world—top-notch products, beautiful design, a masterful UX, and more. But if your shipping is inadequate, it could be the downfall of your business. After all, shipping is...

Michael Brandt wanted to “bio-hack” his health. And that’s where his entrepreneurial journey began. He went down a rabbit-hole of research, examining the drivers of performance, cognition, and recovery and discovered nootropics—a class of “smart...

When you opened for business, you were responsible for everything. Every order that came through, every email from a customer—it all rested on your shoulders.However, when more of your time is being spent answering customer...

Here, we’ll look at the evolution of lookbooks from lifestyle photography galleries to moving, interactive, and shoppable selling tools. Plus, we’ll walk you through the easy steps to create a digital lookbook for your brand,...